Australasian Progressive Group (APG)
Last updated: 1 May 2025

Australasian Progressive Group and its related entities (“we”, “our”, or “us”) are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs) and the Notifiable Data Breaches (NDB) scheme.

This policy applies to employees, contractors, customers, suppliers, and business partners. Some handling of employee records may be exempt under the Privacy Act.

1. Collecting Your Personal Information

a) What We Collect

We may collect current and historical personal information including:

  • Full name, contact details, residential and business addresses

  • Identification documents (e.g., driver’s licence, passport)

  • Organisational affiliations and position titles

  • Forms submitted, enquiries, or complaints

  • Payment and banking details

  • Incident or injury reports

  • Drug and alcohol testing results

  • GPS location data from visits to our sites or vehicles

  • Records of gifts or entertainment exchanged

b) How We Collect It

Information is collected:

  • Directly from you (forms, emails, phone calls, digital and in-person interactions)

  • From third parties including affiliates, public sources, and service providers

  • Through CCTV and surveillance systems installed on our premises

c) How We Use Your Information

Your personal information may be used to:

  • Administer and deliver our products and services

  • Improve our service delivery and customer experience

  • Contact you for promotions, updates, or market research

  • Process transactions, payments, or debt recovery

  • Manage incidents and legal/regulatory compliance

  • Protect our business interests

You can opt out of direct marketing by contacting us at any time.

d) Disclosure of Your Information

We may share your personal information with:

  • Related entities and affiliates

  • Third-party service providers (e.g., IT, legal, audit, finance)

  • Your authorised representatives (e.g., accountant, lawyer)

  • Transport and logistics providers

  • Promotional and marketing partners

  • Insurers, credit agencies, and government bodies (where legally required)

All third parties must maintain confidentiality and protect your personal data.

e) Storage and Security

Your personal information is securely stored in both physical and electronic formats. We take reasonable steps to protect it from misuse, loss, unauthorised access, and alterations.

2. Hiring and Recruitment

If you apply for a position with us, we may collect:

  • Your CV/resume and qualifications

  • Proof of identity and work eligibility

  • Reference checks and screening (e.g., criminal, health, or financial background)

We may share this information with recruitment firms, referees, academic institutions, and screening providers as part of the hiring process.

3. Employees and Contractors

This section covers current and former employees and contractors. Information we may collect includes:

  • Work performance, conduct, training records, leave, and payroll details

  • Drug and alcohol testing records

  • Workplace incidents and safety reports

  • Employment agreements and HR policies

  • Emergency contact information

  • Superannuation, tax, banking, and union affiliations

We use this information for HR administration, safety compliance, payroll processing, insurance claims, and workforce management. It may be disclosed to unions, regulators, or compensation authorities if required by law.

4. Credit Reporting

a) What We Collect

When offering commercial credit or accepting guarantors, we may collect:

  • Contact and identity details

  • Credit history, repayment records, court judgments

  • Reports from credit reporting bodies (CRBs)

  • Trade references and insurance information

  • Credit risk scores and assessments

b) How We Collect It

We collect this from:

  • Your credit applications

  • Your representatives

  • CRBs and public records

  • Other credit providers or trade insurers

c) How We Use and Disclose It

We may use your credit information to:

  • Evaluate creditworthiness

  • Confirm your identity

  • Recover overdue payments

  • Report defaults to CRBs (in line with legal rights)

  • Obtain trade credit insurance

d) Accessing or Correcting Credit Information

To request access to or correction of your credit file, contact our Privacy Officer (see Section 7). You can also contact the relevant CRBs directly.

e) Credit Reporting Bodies We Use

We may share or access information via the following CRBs:

You can request CRBs to:

  • Suppress your credit report if you’re a victim of fraud

  • Stop using your data for direct marketing credit offers

5. Security of Your Personal Information

We implement physical, administrative, and digital safeguards to secure your information. When data is no longer needed, we will securely destroy or de-identify it.

6. Using Our Online Facilities

When you interact with our website or digital platforms, we may collect:

  • Usage information (e.g., pages visited, timestamps, interactions)

  • Data from cookies to enhance session continuity and functionality

You may disable cookies in your browser settings, but doing so could impact site usability.
We are not responsible for privacy practices on third-party websites. Be aware that internet transmissions (especially via email) may not always be secure.

7. Access, Corrections & Complaints

If you would like to:

  • Access your personal information

  • Correct inaccurate or outdated data

  • Make a privacy complaint

Please contact:
Privacy Officer – 📧 privacy@aapg.co 

We will respond within a reasonable timeframe. If we cannot grant access or make corrections, we will explain the reasons in writing. A small access fee may apply in some cases.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.